Frequently Asked Questions

• What locations does Dom Tech Appliances (DTA) cover ?


• HELP – my washing machine isn’t working !
  Before I contact Dom Tech Appliances, is there anything I should check ?


• What brands does Dom Tech Appliances service ?


• What brands does Dom Tech Appliances sell ?


• Who are Dom Tech Appliances (DTA) major clients ?


• How can I obtain a manual for my appliance ?

• What locations does Dom Tech Appliances (DTA) cover ?

DTA sales and servicing covers all Melbourne metropolitan areas. We have assisted individuals and companies in Clayton, Dandenong, Moorabbin, Frankston, Caulfield, and numerous other suburbs in and around Melbourne. Outside of Melbourne's 50km radius, we may be able to assist you, however a travel surcharge of $2 per km would be applicable. Please contact our office for further information.

• HELP - my washing machine isn't working !
  Before I contact Dom Tech Appliances, is there anything I should check ?

Before requesting a DTA technician to service your washing machine, we suggest checking the following:

• Both water taps are turned on fully
• The power connection is working correctly ie. Test the power point with another appliance
• The lint filter (if your machine has one) has been cleaned and replaced in its correct position
• That nothing is caught in the door seal and that the door is closed fully
• The 'delay start' (if your machine has one) function isn't set
• Your load is balanced evenly
• Ensure that you have been using the correct detergent (we use and recommend OmoMatic Concentrate for front loaders) and the correct quantity

• What brands does Dom Tech Appliances service ?

• Bendix

• Candy

• Thor

• Ariston

• Indesit

• All other major brands

For further information on our servicing division - covering washing machines, benchtop dishwashers, kitchen and laundry appliances, please refer to the Appliance Servicing & Spare Parts section of this website.

• What brands does Dom Tech Appliances sell ?

• Candy - ovens, cooktops, rangehoods and washing machines
• Thor - benchtop dishwashers

• Who are Dom Tech Appliances (DTA) major clients ?

DTA works with numerous individuals who have purchased our appliances over the years, many of whom have been customers for several years.
Additionally, DTA works with several hospitality groups, builders, developers and other businesses who require large volumes of appliances or have specialised requirements.

Either way, DTA has the expertise to ensure your needs are met.

• How can I obtain a manual for my appliance ?

Dom Tech Appliances provides complete manuals for all new appliances purchased. However, should you require a manual, please contact the DTA Office and we will be pleased to assist.

(NOTE: Manuals are provided at a cost of $15.00 including postage)
DTA is able to provide manuals for most models of the following appliances:
Candy - washing machines, kitchen appliances
Bendix - washing machines, dishwashers, dryers
Thor - washing machines, washer/dryers, benchtop dishwashers, dryers